You are “JUST” a Consultant
Yes—I am and I have been running a business for over 18 years and as all the consultants I know, we take and run our businesses very seriously.
In fact on a recent trip to Florida, I was commenting to my sister and a friend how when I looked around, it seemed as though the whole city of Sarasota was made up of small businesses and ‘consultants’ and many were doing quite nicely as they worked hard and thrived in the daily economy no matter what and continued to work and also reinvent themselves and how they work continually.
So—recently when a project from a very large organization cancelled an individual coaching session on the morning of the session because the executive ‘forgot’ (even though there was numerous documentation and follow up and confirmations), I was disappointed in the fact that:
*I could have booked the time with another client
*That my contract or time didn’t seem to be valued by the other side when the client said 'we'll just reschedule'
The comment above came about when speaking with the hiring client who at first did not want to honor the cancellation clause that she had signed on the original contract—as she said to me: “We are a very large firm that could give you a lot of business and "you are ‘JUST’ a consultant.”
I answered, “You are right, I am a consultant and I run my business just as seriously as your firm does …….”
The end result turned out that we did book another meeting, I was paid for the original time and discounted the next training, yet I still hear her comment in my mind.
I would appreciate thoughts from other ‘Consultants’ in how they would have handled the situation and from other ‘large organizations’ on their thoughts also on this.
It only creates a continual win/win for all of us.