Several things made is a great experience:
*I needed to send an important fax and Maria at the front desk was happy to assist
*Bill ordered a drink–they did not have it, however the server went the extra mile to find out why
*Executive Chef Gonzalo Rivera-came out to say hello,see how we were and gave us an added surprise dessert.
*The total presentation of everything was A+
All in all–going the extra mile–all what customer service is all about.
I will be sure to return.