I am just starting to read a great book that was referred to me by Teresa Morrow who I met on line and then she interviewed me.–Teresa MorrowKey Business Partners
Customer Service is often talked about–yet unfortunately not done. How often is it that the very organizations that spend SO much to get us as a customer do nothing to keep us!
How amazing if someone were to exceed your expectations and give you The Red Carpet Treatment!
Take a look at Donna Cutting’s website and get her book. www.donnacutting.com
I have already picked up some wonderful stories, tips, reminders and true aha’s!!