I recently had the opportunity to be interviewed by my friend, Jim Blasingame,founder and producer of The Small Business Advocate. There is so much to write about Jim-- here are a few highlights: Jim Blasingame is one of the world’s foremost … [Read more...] about Small Business is Not That Small-
Archives for April 2012
Why Every Speaker Should Have an “Expert” Book
Any speaker, seminar leader, coach, consultant or entrepreneur - or anybodyin any business, for that matter - can benefit from having an "expert" book.An "expert" book is one which confers credibility, authority and … [Read more...] about Why Every Speaker Should Have an “Expert” Book
Poetic Introductions: The New Way to Present a Speaker – and Make Yourself the Hero
How many times have you been asked to introduce a speaker for any type of meeting and the anxiety arises on 'how to make this interesting!' If you are the one with the task, you may not know the person, so you are pretty much left to … [Read more...] about Poetic Introductions: The New Way to Present a Speaker – and Make Yourself the Hero
The American Legion National Commander Speaks About Our Veterans
Last night I attended a wonderful reception at The New York Athletic Club with a dear friend Rick Miners, to my left ( he and his wife Jeri, are very close friends and among many accomplishments are the authors of "Don't Retire, ReWire" … [Read more...] about The American Legion National Commander Speaks About Our Veterans
Today is Your Choice
A friend sent me this wonderful passage and I thought it was so appropriate both on the holiday season we are all celebrating, whatever our religion. It is also the birthday of my wonderful father, Paul who is in heaven for the last 11 years. … [Read more...] about Today is Your Choice
How Well Do You Handle Complaints?
Several weeks ago, my friend Bill Keenan, Editor at The Customer Communicator interviewed me on handling complaints-- something we all deal with. Margaret DeWitt, who runs the whole Customer Service Group, was so kind in providing a link to this … [Read more...] about How Well Do You Handle Complaints?