In the grand bazaar, there are over 4000 shop vendors all working hard to make a days pay by selling their merchandise. As I walked through the aisles, the 'salespeople' would walk right up to you with a big smile and say, " Let me help you spend your money".
They were both direct and friendly and they also did not take 'no' for an answer too easily. They just kept gently showing you their wares and why you 'needed' it!
Here I am with some of my new friends who were also very persuasive in their selling skills and they asked to have our picture emailed to them so they could hang it in their "office."
I was sold!
I was reminded on my flight home that it is all about going back to basics as we renew and refresh our current business relationships and make new ones.
Since it is the start of fall or 'back to school' as we go forward to the remainder of the year, I thought it was also a perfect time to remember that it is our 'client' and advocate that help us in our everyday life and work. Whether they are external or internal as your colleagues and co-workers, take the time to reach out and show appreciation.
As Aristotle said, 'we are what we repeatedly do, excellence then is not an act-instead a habit".
So as my friends in Turkey reminded me about 'client' service:
C-Communicate with confidence and find ways to connect and collaborate
L-Listen and continually develop and earn loyalty
I-Take the initiative to grow and build relationships with interest and integrity
E-Engage the other to learn, have empathy and do it all with enthusiasm
N-Nurture your relationships and it is much easier on the soul to be nice!
T-Trust happens over time and remember you can never say 'thank you' too many times and make sure it is always done with sincerity
Have a great month and watch for the launch of my new website in a few weeks.
Look for my new book: Savvy Networking: 118 Fast and Effective Tips for Business Success!
All the best!
P.S. Feel free to contact me at andrea@nierenberggroup.com or visit my website atwww.nierenberggroup.com
