Small differences in performance can lead to large differences in results.

FACT: 80% of business value stems from perseverance.

In planning your 2010 relationship strategy, a simple way to be sure to stay in touch

consistently is with a contact management system.

• Special Occasion? Send a card.
• Lunch Date? Follow up with a note or gift.
• New Promotion? Offer an incentive.

Do you appreciate growth? Let your bottom line Appreciate!

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I liked what I read recently in the Harvard Management Tip of the Day.

   Ernest Hemingway was challenged to write a story using only six words. Impossible, some thought. The next day Hemingway produced this: "For sale. Baby shoes. Never worn." Clare Booth Luce, according to Wall Street Journal once told President John Kennedy that "a great man is one sentence." I read of someone who summed this exercise up: "It takes time and effort to boil down the essence of what you're trying to do to a short and memorable idea."

   Creating a six-word memoir is a challenge – even more daunting than Twitter which gives you 140 characters – and summing up your career in six words may not produce a "eureka" moment of sudden clarity, yet the exercise challenges you to think about what work means to you and how you influence the way others work."Big idea. Profound thoughts. Truthful moment."