“In recognizing an individual’s strengths, Andrea brings out the best in people by building confidence and self-esteem. She sees what is invisible to others and removes the cloak of mystery to reveal the obvious. For me, every time we meet or talk, I beam with the knowledge that someone special has just impacted my life for the better. And she does this in little ways: with a word of support, with a hand-written thank you note, or reminder e-mail. Andrea is indispensable."